Thank you for shopping with Saaj.

Order Processing

Orders are generally processed within 1–3 business days after successful payment confirmation. Orders placed on weekends or public holidays may experience slight delays.

Shipping Timeline

Estimated delivery timelines:

• Metro Cities: 3–7 business days
• Other Locations: 5–10 business days

Delivery timelines may vary depending on courier operations, weather conditions, festivals, or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

Order Tracking

Customers will receive tracking details via email or SMS once the order is shipped.

Delivery Issues

If your order is delayed, lost, or marked delivered but not received, customers should contact our support team within 48 hours for assistance.

Incorrect Address

Customers are responsible for providing accurate shipping information. Saaj will not be responsible for delivery failures caused by incorrect or incomplete addresses.

Damaged Packages

If a package arrives damaged, customers are advised to record an unboxing video and contact us immediately for resolution.